If you are NOT ROOTED
If you don't know what this means, you are most likely not rooted
The first thing to do is to connect the phone memory (internal or external) as a Mass Storage Device to your computer, ie, via USB. Although you can connect your Android directly, you can also use a Micro SD Card Adapter to attach your microSD via USB. If external memory is the issue, I'd recommend an adapter because not all Android phones manage memory in the same way and the cleaner the connection between your precious data and the recovery, the better.Then download Recuva (you can use either the paid or free version), which is a program to recover files. You can also use other programs, like Coolmuster or Wondershare Dr. Fone (which requires root), but Recuva is a great free tool.
When you run Recuva, the first thing to do is select the type of file you want to recover: Pictures, Videos, Music, Documents, etc. The option to restore from a specific location is available and you can even set a specific folder to attempt recovery from. Note that Recuva will only display locations it can actually recover data from. Just follow the prompts in the program.
If you have ROOT
- Download Undelete.
- The application is very simple. The first thing to do is to select the storage device from which you want to retrieve your data (can be internal or external memory).
- Then you scan the selected device.
- The process may take between 2 and 10 minutes, depending on your memory size and the amount of stored data.
- When finished you will be presented with retrievable data in several tabs: Files, Pictures, Music, Videos, Documents and Files. Recovered data returns to its place of origin, ie wherever it was saved before they were lost.
- This option may only work partially (if there is a problem with your memory). In that case, proceed to the Recuva steps above, or use Wondershare or another root recovery program.
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